How to Add and Switch Between User Accounts

How to add new user accounts and switch between them on web or mobile without signing out. This guide covers the step-by-step process for managing multiple ParentSquare accounts on the same device.

Who can use this?
Anyone with multiple user accounts in ParentSquare.

If you have multiple user accounts, you can add new accounts and switch between them on the web or in the mobile app — without signing out. This guide also covers extra options available for staff.

Have additional questions? Please see our FAQ: Switch Accounts for Staff and Parent Accounts.  

Add another user account

From a browser

Using My Account drop down:

1. From Home, click your name in the top right.
2. Click Add another account.
   
    
    
3. Sign in to the additional user account with your sign in credentials.
   
    
    
4. The available user accounts will be visible when you click on your name in the top right. Note: the check next to the user's account name identifies the account currently in view.
   
    
    

From the app

1. From Home, tap the Menu (triple bars) on the top left.
2. Tap Switch account under your name.
3. Tap Add another account.
   
    
    
4. Sign in to the additional user account with your sign in credentials.
5. Available user accounts will be visible when you tap Switch account from the Menu.

Switch between user accounts

From a browser

1. From Home, select your name in the right corner.
2. Click the account you want to view.
   
    
    

From the app

1. From Home, tap the Menu on the top left.
2. Tap Switch account under your name.
3. Tap the account you want to view.
   
   

Staff only: add another user account

From a browser 

Using the left sidebar:

1. From Home, click Switch to your parent account to see your children in the left sidebar. 
   
    
    
2. Click Add another account in the drop down on the right.
   
     
    
3. Sign in to the additional user account with your sign in credentials.
   
    
    
4. Available user accounts will be visible when you click on your name in the top right. Note: the check next to the user's account name identifies the account currently in view.